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Lynn Family Stadium A to Z

SPECIAL POLICIES HAVE BEEN IMPLEMENTED FOR THE 2020 SEASON.  LOOK FOR THESE IN RED AT THE CONCLUSION OF EACH APPLICABLE SECTION.  ADDITIONAL PROTOCOLS ARE AVAILABLE AT LOUCITY.COM/VENUESHIELD.  ALL INFORMATION WITHIN THIS GUIDE IS SUBJECT TO CHANGE WITHOUT NOTICE.

Accessible Seats/Wheelchair Space

Accessible seats are available for individual games and events. Fans purchasing accessible seats may purchase one additional seat adjacent to their accessible seat/space. Depending on availability, seats for additional guests will be located as close as possible to the accessible seat/space. These tickets may be purchased in advance by calling the ticket office at 502-LOU-CITY, option 2 or online at https://seatgeek.com/louisville-city-fc-tickets

Season ticket members having temporary disabilities may call the ticket office in advance to obtain temporary seating in the ADA accessible seat/space if needed.

Guests who need to exchange a non-accessible ticket for a wheelchair space or accessible seat should call the ticket office in advance to arrange for their special needs. These exchanges will be made on a first call, first served basis and will depend on ticket availability. For more information call the ticket office at 502-LOU-CITY. Option 2.

Complimentary wheelchair escorts are available at any entry point. Upon arrival guests may request an escort by locating the nearest Guest Services Representative. The service is available to and from the entry gates and seating areas. Please be aware that our staff and wheelchair will not remain with you during the event.

Due to limited seating for the 2020 season Accessible seats will only be available for those ticket holders that have been granted access to tickets by LouCity FC.  Advance requests are strongly suggested.  

ADA Parking

Paved ADA spaces are available in the Purple parking lot located at 350 Adams Street.  ADA drop off is located at 200 Cabel Street in front of the Team Store and Box Office.  ADA parking is also available in other parking areas which are a gravel surface.

Advance Ticket Purchases

Advance tickets for events at Lynn Family Stadium can be purchased at https://seatgeek.com/louisville-city-fc-tickets or at the team store located at the corner of Adams and Cabel Streets.  When tickets are available the day of the event, tickets may be purchased at either of the two ticket offices located on the north and south ends of the stadium.

Unless announced by LouCity FC there will not be any single game tickets available for the 2020 season.  Check LouCity FC social media or sign-up for the e-newsletter at https://www.loucity.com/newsletter for announcements of any available tickets.

Aisles, Rails, Ramps & Stairways

To help ensure guest safety and ensure a fan-friendly experience at games and events, sitting or standing in aisles, at rails, on ramps or in stairways is prohibited. Guests will be asked to return to their seats. Standing on seats is also prohibited.

Alcohol Beverage Policy

Kentucky state law prohibits possession of alcoholic beverages by those under 21 years of age, unauthorized distribution of alcohol on any licensed premises, and public intoxication. Kentucky State Law KRS 222.202 states that a person is guilty of public intoxication when he/she appears to be in a public space manifestly under the influence of alcohol to the degree that he/she may endanger himself/herself or other persons or property, or unreasonably annoy persons in his/her vicinity. Public intoxication may result in the ejection from the facility and/or arrest. Management reserves the right to refuse service to anyone at any time.

Alcohol sales begin from the time the gates open until 75th minute or as determined by management. A limit of two (2) alcoholic beverages may be purchased at a time. An individual must be 21 years of age to buy alcoholic beverages and proof of age is required. Everyone, regardless of age, must present a valid I.D for each alcohol purchase. Alcohol may not be brought into the stadium or taken out of the stadium. Fans attempting to smuggle alcohol into or out of the stadium will be subject to either removal from the facility, loss of ticket privileges, and/or arrest. In the Fifth Third Club, last call will be made 45 minutes following the conclusion of the match, or earlier at the discretion of Lynn Family Stadium management. For other events including concerts and other sporting events, management will determine the shut off time on an event by event basis.

Due to physical distancing and USL guidelines the Fifth Third Club will close at the 75th minute of play and will not open after the match.

Animals

Service animals are permitted. 

Anthem Singers

For LouCity FC home games, guests wishing to sing the national anthem should contact info@loucity.com .

Automated Teller Machines (ATMs)

Lynn Family Stadium has a total of two (2) Automated Teller Machines provided by Park Community Credit Union. ATMs are located at the team store by Gate 1 and behind Section 203.

Due to the need to eliminate cash transactions, all points of sale inside Lynn Family Stadium will be cashless.  

Baby Changing Stations

All men’s, women’s and family restrooms are equipped with baby changing stations.

Bag Checks

All guests entering the facility will be screened with a visual inspection, bag inspection and walk through metal detection. Guests with disabilities may request alternative search methods. Screenings are a condition of entry and any refusal to be inspected may result in a refusal to admit. Lynn Family Stadium encourages fans and supporters to not bring bags to the stadium, if a guest chooses to bring a bag to the stadium, they will be searched upon entry.  For bags to enter the venue, they must be no larger than 14” x 14” x 6”.  This allows for small purses and bags to be brought into the facility. 

Prohibited bags include but are not limited to: large purses, coolers, briefcases, backpacks, luggage of any kind, computer bags, camera bags or any bag larger than the permissible size. This policy is not intended to interfere with guests attending with specific medical needs or guests caring for young children.

Lynn Family Stadium personnel will not touch personal belongings. You may be asked to move an item in a bag so a proper visual inspection may be conducted.  Personnel will conduct their inspections with respect toward the guests’ dignity and legal rights. 

For the 2020 season only clear bags will be permitted inside Lynn Family Stadium.  No diaper or purses will be allowed.  Clear bags must adhere to size restrictions above.

Balloons

Helium filled and inflated balloons are prohibited.

Banners, Signs and Flags

Event-related signs, flags, banners, and posters are welcome inside the facility to show fan support during events.  Certain signs, flags and banners and posters may be restricted to official supporter sections.

The following guidelines relate to these items:

  • May not be larger than 2 feet tall by 2 feet wide
  • Must be relevant to event
  • No sticks/ poles are permitted.
  • May not contain or display obscene or offensive language and/or pictures as determined by Lynn Family Stadium management
  • May not be constructed or displayed in a manner that may obstruct the view of other guests or in any way create a safety hazard for others as determined by Lynn Family Stadium management

Any banner or sign may be removed, at any time, at the sole discretion of Lynn Family Stadium management.

For review of content or any banners or signs that do not fall within the above guidelines guests may submit a request for entry in writing to Guest Services department at guestservices@loucity.com.

Bicycle Parking

There are two bicycle parking locations at Lynn Family Stadium.  Racks are located at the Northwest and Southwest corners of the Stadium.  Lynn Family Stadium does not assume any responsibility for bicycles or items left at these racks. 

Cameras and Video Equipment

The use of still cameras during concerts and events are determined by the team/artist/event.  For LouCity games professional cameras, iPads, tablets, camcorder/Go Pro recording devices and selfie sticks are prohibited.  Drones are also not permitted at all events.

Children's Ticket Policy

For LouCity games children three years of age and younger do not require a ticket. For all other events, please contact the Ticket Office at 502-384-8799, option 2 prior to purchasing a ticket for updated information.

Code of Conduct

All Lynn Family Stadium guests are expected to maintain reasonable and appropriate behavior at all times. Lynn Family Stadium has a "Zero Tolerance" policy for inappropriate fan behavior during all events. Any behavior defying code of conduct, as determined by facility management, can result in ejection from the facility, loss of ticket privileges, and/or arrest. Guests who are ejected from the facility will not receive a refund for the ticket(s) or be compensated in any way.

Lynn Family Stadium enforces the USL Code of Conduct which includes, but not limited to, the following inappropriate behavior:

  • Smoking inside stadium premises (except where permitted)
  • Standing on seats
  • Standing in the aisles (except allowed Supporter sections)
  • Entering a seating area without the correct ticket
  • Drunk and/or disorderly conduct
  • Fighting or challenging others to fight
  • Entering the field of play without authorization
  • Interference with the event or its participants in any way
  • Throwing, kicking or discharging any object within the facility or onto the field.
  • Throwing or discharging any object out of the seating area or concourses
  • Using profanity and/or other offensive, racial, obscene, or abusive gestures toward or in reference to players, coaches, referees, fans, performers, or other staff members
  • Wearing clothing displaying profane or offensive material
  • Use of artificial noise makers or unapproved use of smoke devices
  • Violation of any local, state or federal laws.

Lynn Family Stadium is committed to the ideals of good sportsmanship. We ask all persons to show respect for the opposing team, visiting fans, game officials, and each other. Any guests in violation of the Code of Conduct are subject to ejection from the facility, loss of ticket privileges and/or criminal charges. Season ticket members and suite holders are responsible for the actions of their guests. Ticket privileges may be revoked for patterns of fan misbehavior tied to those seats regardless of who is sitting in them when the incident occurs.

Violation of the Fan Code of Conduct will result in sanctions as deemed applicable by the United Soccer League office and Member Club including but not limited to warnings, ejections, venue bans, removal of supporter privileges, or arrest.

Compliments & Concerns

Compliments and concerns are welcomed at Lynn Family Stadium. During an event you may voice your comments in person at Guest Services located across from Section 115 or anonymously by texting "LouCity" along with your message to 69050. Written comments may be sent to guestservices@loucity.com.

Concessions

Butchertown's Best – Located at Sections 114 & 225

Hot Dog

Chili Dog

Bratwurst

Bardstown BBQ – Located at Section 223

Barbeque Brisket Dip Sandwich

Barbeque Pulled Pork Sandwich

Souvenir Loaded Nachos – Gluten Free

Shelbygrille Rd – Located at Sections 204, 210 & 224

Chicken Tenders with Fries

Hot Fried Chicken Sandwich

Cheeseburger with Fries

Footlong Corndog

Hometown Pizza – Located at Section 206 & 219

Cheese - Vegetarian

Pepperoni

All Meat

Frankfurt Franks – Located by Modelo Scoreboard Bar

Korean Philly Steak Sandwich

Beyond Sausage Bratwurst - Vegan

Crescent Hill Taqueria – Located at Section 221

Chicken Tinga Tacos

Beef Barbacoa Tacos

Big Rock Nachos – Located by Modelo Scoreboard Bar and Section 211

Nachos – Vegetarian/ Gluten Free

Loaded Nachos – Gluten Free

Portland Popcorn – Located by Modelo Scoreboard Bar 

Specialty Seasoned Popcorn – Vegetarian

Pretzels with Cheese – Vegetarian

Kroger Marketplace – Located by Sections 112 & 116

Authentic Italian Style Pinwheels

Mini Pancake Snacker – Vegetarian

Southwest Style Chicken Wrap

Chef Salad

Apple-Grape Snack Tray – Vegan/Gluten Free

Small Fruit Medley – Vegan/ Gluten Free

Peanuts – Vegan / Gluten Free

Whole Fruit – Vegan/Gluten Free

Mediterranean Style Snacker

Ehrlers Ice Cream – Located at North Concourse & Section 112

Seasonal Flavors

Ice Cream Cup

Large Waffle Cones

Frozen Chill

German Roasted Nuts

Hot Chocolate

Ultimate Concessions – Located at Section 120

Cotton Candy

Sno Kones

Contacts

For ticket information please call 502-384-8799, option 2.  To reach the stadium security office please call 502-919-9311

For specific requests please contact below:

Event Booking booking@loucity.com
General Inquiries info@loucity.com
Guest Services guestservices@loucity.com
Job Opportunities jobs@loucity.com

Corporate Sponsorship/Advertising

Lynn Family Stadium is a multi-purpose facility featuring a wide array of events year-round. For more information or questions about developing a package to meet your company's marketing strategies and goals, contact Mried@loucity.com

Credit Cards

Credit cards are accepted at Lynn Family Stadium. Credit cards may be used at the box office, merchandise stands, and most concessions. Accepted cards include Visa, MasterCard, American Express, and Discover. 

Customer Relations

Customer Relations Booths can be found at Section 115. Services offered at customer relations include but are not limited to:

  • Giving general information assistance
  • Lost and found
  • Lost Children/Adults
  • Guest feedback forms
  • Retrieve key to the Nursing Mother’s Room
  • Store strollers

Diaper Changing Stations

Diaper changing stations are located in all men, women and family restrooms.

Directions

Directions below are based on routes using major expressways. For directions using surface streets we recommend inputting your address for detailed directions on either Google Maps or Traffic.com. The physical address of the stadium is 350 Adams Street.

From North East on I-71 South (from Cincinnati):

Take the Zorn Ave exit (Exit 2).  Keep right to take the Ramp toward Historic Louisville Water Tower/ River Rd.  Merge onto Zorn Ave.  Turn left onto River Road.  Turn left onto Witherspoon Street.  Take the 1st left onto Adams St.  

From East on I-64 West (from Lexington):

Take Exit 7 and merge onto Mellwood Ave/US-60 E/US-42-E.  Turn left onto Franklin Ave/US-60 W.  Take first left onto Story Ave/ US-60 W/ US- 42W. Turn right at Cabel Street.  On Non-Event days temporary parking is located on Cabel Street.  On Event days follow direction of traffic police or staff to best available parking.

From West on I-64 East (from St. Louis):

Take Exit 7 and merge onto Story Ave/US-60 W/US-42-W. Turn right at Cabel Street. On Non-Event days temporary parking is located on Cabel Street.  On Event days follow direction of traffic police or staff to best available parking.

From South on I-65 North (from Elizabethtown/ Nashville):

Merge onto I-71 N via Exit 137 on the left toward Lexington/Cincinnati/I-64E.  Merge onto I-64 E via Exit 1 toward Lexington. Merge onto Story Ave/US-60 W/US-42-W. Turn right at Cabel Street. On Non-Event days temporary parking is located on Cabel Street.  On Event days follow direction of traffic police or staff to best available parking.

From North on I-65 South (from Indianapolis):

Merge onto I-64 E via Exit 137 toward Lexington. Merge onto Story Ave/US-60 W/ US-42 W via Exit 7.  Turn right at Cabel Street. On Non-Event days temporary parking is located on Cabel Street.  On Event days follow direction of traffic police or staff to best available parking.

Dress Code

Lynn Family Stadium management reserves the right to deny entry to guests wearing clothing items displaying offensive language and/or images. Guests are required to wear shirts upon entry and shoes at all times. Guests wearing clothing deemed inappropriate by Lynn Family Stadium management may be denied access into the facility.

Drinking Water Fountains

Drinking water fountains sponsored by The Louisville Water Company can be found throughout the concourse level of the stadium. 

Due to special protocols in place for the 2020 season water fountains will be turned off.  The sensor activated refill stations will be turned on however.  Guests are permitted to bring in one, empty water bottle to fill at these refill stations.

Drones

For the safety of our guests and visitors, the operation of drones, unmanned aircraft and remote-controlled aircraft at Lynn Family Stadium is strictly prohibited without the advance written consent of management. Violators may be subject to civil and criminal penalties.

Elevators

Media Elevator is located on the West Concourse by section 204 and is accessible to credentialed personnel only.

Only 2 guests/staff plus the operator will be allowed on the elevator at a time to promote safe physical distancing.

Emergency/Evacuation Procedures

Should dangerous lightning or some other condition require the evacuation of the stadium, remain calm, and follow the instructions of the Stadium Security and Ushering Personnel and the Public Address Announcements. During an evacuation, all guests must completely depart the stadium and not remain on the premises. The public address system will provide additional instructions during an emergency.

Family Assisted/ Gender Neutral Restrooms

Family Assisted/ Gender Neutral restrooms are located by Section 112, 116 and Loges 102, 111, 120 and 126.  There is also a Nursing Mother’s room located by Section 114.  All restrooms are equipped with diaper changing stations and are wheelchair accessible.

Fan Assistance - Wheelchair Assistance inside Lynn Family Stadium

Wheelchair assistance will be available for all events at Lynn Family Stadium for fans needing assistance to get from the stadium entry gates to the concourse/vomitory near where they are seated. Fans should contact the nearest usher/security guard at every stadium gate and ask for assistance. Fan Assistance staff will arrive with a wheelchair and provide assistance to the fan in need as quickly as possible. 

E-Cigarette Use

Smoking of any kind is restricted to the designated smoking location on the East Concourse near Section 122/222. All types of tobacco and smoke products are prohibited elsewhere, including but not limited to: cigarettes, cigars, e-cigarettes and any type of vaping kits, as well as all smokeless tobacco products.

For all ticketed events, Stadium policy does not allow guests to leave the stadium and re-enter.

Due to physical distancing requirements, the smoking location will be closed during the 2020 season.

Employment Opportunities

Lynn Family Stadium is an equal opportunity employer.  Employment opportunities may be found on the Lynn Family Stadium. For more information email jobs@loucity.com

Entrances

The Main Entrances for most events at Lynn Family Stadium are located at Gate 1 (SE Corner) and Gate 5 (NW Corner). Gate 3 (East) and Gate 4 (North) will be open for LouCity FC events.  Club/Suite Entrance is at Gate 6 (West).

For LouCity FC matches the Gates will open 90 minutes prior to start of the match.  The Beer Garden located on the west side of the Stadium will open three hours prior to the start of the match.

For the 2020 season or until further notice, the Beer Garden will open with regular gates 90 minutes prior to the match.

Exchanges/Refunds

Unless otherwise stated in our terms, tickets cannot be exchanged, refunded or re-printed. 

Field Access

Stadium guests are not permitted access to the playing field at any time during an event. Only guests with the proper credentials will be allowed on the field. Anyone entering the field without proper credentials is subject to removal from the stadium and/or arrest.

First Aid

First aid stations are located on the main concourse outside of section 115. 

Food & Beverage Policy

Guests may not bring food or beverage into the facility. Food or beverages deemed necessary due to special dietary need, religious requirement or medical condition may be approved in advance by the Guest Services Department at guestservices@loucity.com. 

Gate Opening Times

For all LouCity games, the gates will open one-and-a-half hours prior to the scheduled time for kick off. For all other events, gate opening times will vary and will be determined on a situational basis. The Beer Garden will open 3 hours prior to the scheduled time for kick off.

For the 2020 season or until further notice, the Beer Garden will open with regular gates 90 minutes prior to the match.

Guest Conduct

All guests must always maintain reasonable and appropriate behavior. Guests using offensive language or engaging in disorderly conduct may be ejected from the facility and may be subject to arrest. Ejected guests will not receive a refund for their tickets or be compensated in any way for their loss.

Disturbances include, but are not limited to, the following:

  • Standing on chairs or benches
  • Intoxicated and disorderly conduct
  • Fighting or challenging others to fight
  • “Mooning” or exposing private body parts
  • Interference with or delay of game/event
  • Violation of Lynn Family Stadium’s policies
  • Violation of local, state, and federal laws and statues
  • Igniting and display of flames, i.e. lighters/matches, in the seating areas
  • Attempting to enter the field of play or stage without permission
  • Throw, discharge, or launch any liquid substance or objects
  • Willfully and maliciously disturbing another guest/employee with loud and unreasonable noise or behavior
  • Using profanity and/or offensive words which are likely to provoke a violent reaction from others
  • Taunting or using offensive language against the players, coaches, referees, employees or performers

Intoxicated Guests

Lynn Family Stadium reserves the right to deny entry to guests that appear to be intoxicated. Any intoxicated guests causing a disturbance during an event, will be asked to leave the facility and may be subject to arrest.

Laser Pointers & Pens

Laser pointers and pens are prohibited.

Lost and Found Services

Lost and Found is located at Guest Services located near Section 115. If an item is found, please give it to any Stadium staff member. If an item is lost, check with Guest Services during any event. Items will be held in the Lynn Family Stadium Security Office. To inquire about a lost item, call the stadium at (502) 919-9311.  Lost and Found items will be kept for 30 days and then discarded or donated to a local charity.

Lost Children

Separated children and parents should contact the nearest Lynn Family Stadium employee or go to the Guest Service desk located near Section 115.

Metal Detection Screening

Lynn Family Stadium requires metal detection screening for entry to Lynn Family Stadium for all public events. The screening is a non-invasive device that scans the body for prohibited items. If you decline screening for medical reasons or if a metal detector alert cannot be solved through inquiry or physical inspection, a physical pat-down might be necessary.

Please allow ample time for the screening. Your patience and assistance is appreciated while we conduct this process in order to keep a safe environment for all.

Marketing, Sponsorship and Pamphlets

No unapproved marketing will be allowed on Lynn Family Stadium property. This includes but is not limited to:

  • Unauthorized distribution of business cards, flyers, handouts of any kind, pamphlets or other types of literature used to promote business
  • Placing of any unapproved materials on car windshields
  • Chanting or shouting words associated with commercial advertising
  • Wearing clothing in a manner intended to advertise
  • Possessing banners, flags, signs or posters displaying words or pictures associated with commercial advertising
  • Product sampling of any kind
  • Soliciting donations from patrons in parking lot or stadium
  • Vending items of any kind

Guests found passing out literature or any written forms of unauthorized marketing will be asked to collect pieces of marketing handed out and dispose of them in the trash. If necessary, the guest or marketing company is subject to being liable to pay for any additional clean-up costs. Guests/companies repeatedly found marketing on Lynn Family Stadium property will be cited for trespassing. If your company is interested in advertising or product sampling, please contact the Corporate Sponsorship Department at 1-502-LOU-CITY.

Media Credentials

To apply for media credentials, please contact Jonathan Lintner at jlintner@loucity.com

Merchandise

Official LouCity merchandise is available for purchase at various kiosks throughout the Stadium and the Team Store located near Gate 1.  See Team Store for hours of operation.

Noise Making Devices

Noisemakers such as air horns, drums, cowbells, horns, vuvuzelas and whistles are prohibited except in designated Supporter areas.

Nursing Mother’s Room

A private room for nursing mothers is available next to the Guest Services located near Section 115. To access, retrieve a key from the Guest Service Desk.

Parking

There are four surface parking lots at the Lynn Family Stadium.  The Green Lot is located on Witherspoon and the Purple Lot is located off of Adams – both on the Northwest side of the stadium.  The Gold lot is located off of Adams on the East side of the stadium and the Gray Lot is located on the South side of the stadium.  All lots are pre-sold when purchasing tickets and only open for event day sales when available.  Additional parking is available along the Louisville Waterfront Park and west of the stadium on Witherspoon.  Lynn Family Stadium asks attendees to respect the neighborhoods surrounding the stadium. 

Lynn Family Parking lots open 3 hours prior to event starting time and will close 60 minutes after the conclusion of the event.

Parking for private events occurring in the Fifth Third Club is available 60 minutes prior to the start of the event.  

Pets

Pets/animals are not permitted in Lynn Family Stadium. Only service animals (e.g., guide dogs) are allowed entrance into the stadium.

Phone Charging Stations 

Solar workstations are provided by LG&E at the Scoreboard plaza area. These are provided as a courtesy and Lynn Family Stadium does not assume any responsibility for devices connected to these stations.  

Playground and Futsal

The playground and futsal located on the north end of the stadium is open from dawn to dusk each day or as determined by stadium management.  Children must be accompanied by an adult at all times.  No food or beverage permitted on the playground or futsal.  

Until further notice the playground and futsal are closed to promote physical distancing.

Playing Field - No Trespassing

Lynn Family Stadium will not tolerate persons who enters or attempts to enter the playing field without permission. Violators will be ejected from the facility and will be subject to arrest.

Press/Media Entrance

The press/media entrance is located on the west side of the stadium at the Employee/Media Entrance. The Press Elevator is only for credentialed personnel. 

Private Events/Parties

The Fifth Third Club and other spaces at Lynn Family Stadium may be rented for private or public  events. Our facilities are capable of hosting a wide range of activities including weddings, wedding receptions, corporate functions, graduation parties, trade shows, and other occasions. The unique and spacious areas at Lynn Family Stadium can accommodate your every need. Contact booking@loucity.com for more information.

Prohibited Items

Lynn Family Stadium is dedicated to providing a safe and secure environment in which to enjoy events. Security officers and police are stationed near each entrance gate and all persons entering the stadium are subject to search and questioning. Full cooperation with authorities is appreciated and it will speed the progression of the lines. Items not permitted into the stadium include, but are not limited to:

  • Firearms or weapons of any kind (e.g. firearms, knives, pepper spray, stun guns, slingshots, concealed weapons, etc.)
  • Fireworks of any kind (including smoke bombs and flares)
  • Glass or plastic bottles (empty plastic bottles permitted), cans, coolers, containers, food or beverages of any kind
  • Professional cameras, iPads, tablets, camcorder/Go Pro recording devices and selfie sticks
  • Air horns, whistles, artificial noise makers (e.g., drums, horns) except as permitted for designated Supporter groups (see Supporter Groups)
  • Aerosal cans
  • Wrapped gifts
  • Food or Beverage
  • Illegal drugs or chemicals
  • Laser pens & pointers
  • Inflated soccer balls or any other ball of any shape or size
  • Drones
  • Umbrellas
  • Animals (except service dogs)
  • Unapproved pamphlets, handouts, advertising items, etc.
  • Skateboards, rollers blades, roller skates, roller shoes, hover boards, etc.
  • Any unapproved flags or banners of any shape or size.
  • Purses larger than a clutch bag, briefcases, backpacks, fanny packs, cinch bags, luggage of any kind, computer bags and camera bags or any bag larger than the permissible size.

Anyone with an item that does not pass security measures will be asked to either return the item to their vehicle or dispose of it before entering Lynn Family Stadium. Oversized bags and backpacks are not allowed in Lynn Family Stadium. Clutches, small purses, and diaper bags may be brought into the stadium but will be searched at the gate inspection area. Please be aware that prohibited items, policies and security parameters may be modified from event to event as security levels change. Please contact the stadium office for stadium policies during special events at (502) 919-9311.

Re-Entry Policy

Lynn Family Stadium has a strict no re-entry policy. Any guest who leaves the stadium during an event will need a new ticket to re-enter the facility.

Rental Facilities

Lynn Family Stadium provides various rental opportunities. Venues available for rent include but are not limited to:

  • Fifth Third Club
  • Beer Garden
  • Concourse/Plazas
  • Stadium parking lots
  • Stadium 

For additional information please email booking@loucity.com

Restrooms

All the restrooms in Lynn Family Stadium are fully accessible and have wheelchair accessible stalls.  There are men, women and family restrooms (see Family Restrooms) throughout the stadium.

To create safe physical distancing, Lynn Family Stadium may control access to the restrooms to permit only 50% occupancy.

Ride Share/ Taxi drop off & pick up

Ride Share and Taxi drop off and pick up are located on Adams Street next to the Beer Garden.  Staging of vehicles will not be allowed.

Security

Lynn Family Stadium wants to ensure that guests have a safe and enjoyable experience. Security personnel and uniformed police offers are positioned throughout Lynn Family Stadium. Guests requiring assistance should contact the nearest security guard, uniformed police officer, Lynn Family Stadium team member or go to Guest Services.

All guests entering the facility will be screened with metal detection and a bag inspection. Lynn Family Stadium personnel will not touch personal belongings. You may be asked to move an item in a bag so a proper visual inspection may be conducted. Personnel will conduct their inspections with respect toward the guests’ dignity and legal rights. In no circumstance shall the inspections be conducted in a discriminatory manner.

See Something, Say Something

If you see suspicious activity, please report it to the nearest venue staff or law enforcement. 

Suspicious circumstances/activities include but are not limited to:

  1. Backpack, suitcase, briefcase or package left behind or unattended
  2. Strangers asking questions about structures or security procedures
  3. Unusual chemical smells, fumes or smoke that worry you
  4. Unauthorized cars, vans or trucks left in no-parking zones near important buildings
  5. Overheard threatening conversations discussing violence, bombs, guns, etc.
  6. Guests taking pictures of unusual things such as fuel storages, utilities, secure areas, and ID badges 

Segways & Tri-Bikes

Segways and Tri-Bikes are prohibited on Lynn Family Stadium premises.

Skateboarding & Rollerblading

Skateboarding and rollerblading are prohibited on Lynn Family Stadium premises.

Smoking Policy
Smoking of any kind is restricted to the designated smoking location on the East Concourse near Section 222 . All types of tobacco and smoke products are prohibited, including but not limited to: cigarettes, cigars, e-cigarettes and any type of vaping kits, as well as all smokeless tobacco products.

For all ticketed events, Stadium policy does not allow guests to leave the stadium and re-enter.

Due to physical distancing requirements, the smoking location will be closed during the 2020 season.

Sponsorship Opportunities

For stadium sponsorship opportunities please call 502-LOU-CITY.

Strollers

Strollers are permitted to enter Lynn Family Stadium however they may not be stored in the seating areas.  Strollers may be checked in at Guest Services located near Section 115.  Guests with tickets to Suites or Ledge Tables may store strollers in their respective areas.

Streamers

Streamers are permitted at Louisville City FC home games only. Each guest will be limited to 3 rolls per person, 81 ft long/4.5 inches in diameter. Throwing objects at players, referees, personnel, or guests is subject ejection from the stadium. Guests are encouraged to throw streamers after the national anthem and after LouCity FC goals. The streamer policy for non-LouCity FC events is at the discretion of Lynn Family Stadium management. Confetti is prohibited.

Suites

Suites are sold on an annual basis.  If interested in suites or other premium opportunities, please call 502-LOU-CITY.

Sunscreen

Lynn Family Stadium is an open-air facility. All guests are encouraged to bring sunscreen lotion or purchase it at the Team Store. Aerosol spray cans are prohibited.

Supporter Sections

Please visit the LouCity FC website  at www.loucity.com for more information.

Tailgating

Tailgating is permitted in the Gray Lot only. The lot will open five (5) hours prior to kick off and no earlier than 7:00 a.m. for early game times. No kegs or party balls are permitted in tailgating areas at any time. Bottles and open containers may not be carried around the parking lots. All drinks should be placed in plastic/disposable cups and consumed at the tailgating location. Fans are encouraged to barbeque and enjoy the game-day experience. However, it is the responsibility of our fans to dispose of used charcoal and associated trash properly. ALL BBQ grills must be attended at ALL times. Open fire pit devices and fires built on the ground are prohibited. Propane tanks cannot exceed a cylinder size of 20 pounds.

Tailgating must be confined to each vehicle parking space and all vehicles are limited to one parking pass only. Additionally, tailgating should not interfere with the normal flow of traffic or the activity of other fans. Tailgater’s must maintain the drive aisle at all times for emergency access vehicles throughout the entire parking area. Portable restrooms and dumpsters are not available in the parking areas around Lynn Family Stadium. No personal golf carts or porta lets are authorized.

Tailgating parties that do not follow these rules / regulations, may result in termination of parking privileges for the current event, and possibly the remainder of the season.

Amplified sound systems or the use of radio/audio devices at unreasonably loud levels is at the discretion of the stadium staff (parking staff, security, police, etc.).

Lynn Family Stadium is not responsible or liable for accidents, damage, common loss or theft of materials/items/personal property. Individuals are responsible for compliance with all local and state laws governing alcohol consumption in tailgating areas.

All guests must follow the directions and instructions provided by stadium personnel (parking staff, security, police, etc.). Failure to do so will result in ejection from the parking lot.

In case of emergency, please contact the Stadium Security Office at (502) 919-9311. To report problems or send a text message. (See Texting)

In accordance with public health and USL guidelines for the 2020 season tailgating will not be permitted in Lynn Family Stadium parking lots.

Team Store

The LouCity Team Store is located at Gate 1 which is near the intersection of Adams and Cabel Streets.  The Team Store hours are:  Monday- Saturday 10 am – 6 pm.  The team store will be closed on Sundays unless a home match occurs.  The team store will close 30 minutes prior to the opening of gates for home matches to refresh the store and then will be open for ticketed guests only from the interior entrance.  For on-line purchases visit www.loucity.com .

To create safe physical distancing, Lynn Family Stadium may control access to the team store to permit only 50% occupancy.

Texting

Lynn Family Stadium has the capability to receive text messages from fans who want to report unruly fan behavior or any other issue without leaving their seat. Text “LouCity” with the issue and location to 69050. A stadium staff member will let you know that we have received your text message and will work to ensure the issue is being addressed.

Tickets

Everyone over the age of three (3) years must have a ticket to enter the game.  Please have your mobile ticket downloaded before approaching the gates.  

Group Tickets are available with discounts.  Contact the Group Sales Department at 502-LOU-CITY

Due to limited capacity for the 2020 season group tickets will not be available unless announced by LouCity FC.

Tickets - How to Buy

Advance tickets for events at Lynn Family Stadium can be purchased at https://seatgeek.com/louisville-city-fc-tickets or at the team store located at the corner of Adams and Cabel Streets.  When tickets are available the day of the event, tickets may be purchased at either of the two ticket offices located on the north and south ends of the stadium.

Unless announced by LouCity FC there will not be any single game tickets available for the 2020 season.  Check LouCity FC social media or sign-up for the e-newsletter at https://www.loucity.com/newsletter for announcements of any available tickets.

Ticket Office

There are two ticket offices at the Lynn Family Stadium.  The primary ticket office is located at Gate 1 near the Team Store (off of Cabel Street).  The secondary ticket office is located at Gate 6 on the west side of the stadium (off of Adams Street).

Unless announced by LouCity FC there will not be any single game tickets available for the 2020 season.  Check LouCity FC social media or sign-up for the e-newsletter at https://www.loucity.com/newsletter for announcements of any available tickets.

Tours

For additional information about tours please email guestservices@loucity.com .

Umbrellas

Umbrellas are prohibited. Guests may leave umbrellas at the gates at their own risk for pick up upon departure. Guests are encouraged to bring raincoats, pullovers or ponchos.

Weapons

Weapons of any kind are prohibited.

Website/ Social Media

For more information please visit our website at https://www.loucity.com/lynnfamilystadium

Please visit Lynn Family Stadium Facebook, Twitter and Instagram pages for event information, promotions and fun content.

Wheelchair Escort

Complimentary wheelchair escorts are available at any entry point. Upon arrival guests may request an escort by locating the nearest Guest Services Representative. The service is available to and from the entry gates and seating areas. Please be aware that our staff and wheelchair will not remain with you during the event.

Will Call

Will Call will be located at the West Ticket Office at Gate 6.  Proper ID is required to pick-up tickets. 

WiFi

WiFi is available at Lynn Family Stadium.  Follow the instructions on the landing page to access the Stadium WiFi.